To introduce the concepts and applications of Travel Agency Operations and to analyze the structure and operation of travel agents.
The concepts, practices and types of travel agencies.
Vertical Tabs
Course Learning Outcomes
Learning Outcomes |
Teaching Methods |
Assessment Methods |
|
1,2,3 |
A |
|
1,2,3 |
A |
|
1,2,3 |
A |
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1,2,3 |
A |
|
1,2,3,4 |
C,D |
|
1,2,3 |
A |
Course Flow
Week |
Topics |
Study Materials |
1 |
Introduction / The History of Tourism and Travel Agencies |
Handout |
2 |
The History of Turkish Travel Agencies |
Handout |
3 |
What İs A Travel Agency? Types of Travel Agencies |
Handout |
4 |
The Appointment of The Travel Agencies |
Handout |
5 |
Turkish Travel Agencies and Categories: Travel Agency Associations |
Handout |
6 |
The Travel Distribution Framework: Principles and Suppliers |
Handout |
7 |
Review |
|
8 |
The Requirements For Running A Travel Agency and Services Provided |
Handout |
9 |
Investigate The Package Holiday and İts Market |
Handout |
10 |
Investigate The Personnel Requirements of The Travel Agents |
Handout |
11 |
The Administrative Procedures Followed By Travel Agents |
Handout |
12 |
Group Meetings |
Handout |
13 |
Presentation of The Term Project |
Handout |
14 |
Tourist Attractions / The Future of Travel Agents |
Handout |
15 |
Final Exam |
|
Recommended Sources
Textbook |
Instructor’s Handouts |
Additional Resources |
|
Material Sharing
Documents |
|
Assignments |
|
Exams |
|
Assessment
IN-TERM STUDIES |
NUMBER |
PERCENTAGE |
Mid-terms |
1 |
65 |
Assignment |
1 |
35 |
Total |
|
100 |
CONTRIBUTION OF FINAL EXAMINATION TO OVERALL GRADE |
|
50 |
CONTRIBUTION OF IN-TERM STUDIES TO OVERALL GRADE |
|
50 |
Total |
|
100 |
COURSE CATEGORY |
Expertise/Field Courses |
Course’s Contribution to Program
No |
Program Learning Outcomes |
Contribution |
|||||
1 |
2 |
3 |
4 |
5 |
|
||
1 |
To have a good understanding of the basic concepts in tourism and hotel management |
|
|
|
x |
|
|
2 |
To grasp and be aware of th regional, national and international dimensions of tourism and hotel management |
|
|
|
|
x |
|
3 |
To achieve a reasonable level of knowledge in the tourism and hospitality management on ethics, basic values, legislation and principals |
|
|
x |
|
|
|
4 |
To be aware of the specific dynamics of the service industry and learn the professional standards of perfection |
|
|
|
x |
|
|
5 |
To have a conducive character for teamwork, be a problem solver as well as show leadership capabilities and ability to establish contact with specialists in other areas of interest |
|
|
|
x |
|
|
6 |
To be fluent in verbal communication and writing capacities in at least two foreign languages. |
|
|
|
|
x |
|
7 |
Be able to adapt to varying cultures and languages received from experienced professors equipped with international experience in professional and academic backgrounds |
|
|
|
|
x |
|
8 |
To have personal, humanitarian, technical, and behavioral capabilities. |
|
|
x |
|
|
|
9 |
To have coordinating capacities in interdisciplinary applications (i.e administration commerce, representation, aviation, logistics..etc..) |
|
|
x |
|
|
|
10 |
To be able to carry out qualitative and quantitative research methods in tourism and hospitality management for producing projects. |
|
x |
|
|
|
|
11 |
To be equipped adequately in the tourism and hospitality industry from professional, academic, technical, intellectual and cultural points of view. |
|
|
|
|
x |
|
12 |
To be able to evaluate concepts, ideas and data in the tourism sector with scientific methods, identify complicated problems and topics to analyze and discuss them and come up with solutions based on research and evidence. |
|
x |
|
|
|
|
13 |
To become an expert in one of the specialization areas of the tourism industry (i.e: congress and lodgings management, aviation management, gastronomy, social and humanitarian sciences) |
|
|
|
|
x |
|
ECTS
Activities |
Quantity |
Duration |
Total |
Course Duration (Including the exam week: 15x Total course hours) |
15 |
3 |
45 |
Hours for off-the-classroom study (Pre-study, practice) |
20 |
4 |
80 |
Mid-terms |
1 |
20 |
20 |
Homework |
1 |
20 |
20 |
Final examination |
1 |
25 |
25 |
Total Work Load |
|
|
190 |
Total Work Load / 25 (h) |
|
|
7,6 |
ECTS Credit of the Course |
|
|
6 |