Communication and Stress Management in Work Organizations

Course Code:

ATD 320

Course Type:

Elective

P:

3

Application:

0

Credits:

3

ECTS:

6

Course Language:

İngilizce

Course Objectives:

It is essential to prepare students for the professional world as individuals with enhanced awareness, active in communication and negotiation and how crisis management should be done when communication is blocked how to take control of individual and organizational stress which is an indispensable element in business.

Course Content:

In addition to transferring all the dynamics of communication valid in Turkey and the world, as well as the elements of communication such as voice, breath, diction the course is taught to learn the methods of coping with stress and all related processed, and to cope with stress and crisis both in their own life and in the organization sense. It has content for learning and applying the methods of negotiation and learning and applying negotiation techniques.

Course Methodology:

1: Lecture, 2: Question-Answer, 3: Discussion, 4: Simulation, 5: Case Study

Course Evaluation Methods:

A: Testing, C: Homework,

Vertical Tabs

Course Learning Outcomes

Learning Outcomes	Program Learning Outcomes	Teaching Methods	Assessment Methods
Ensuring professionalization in oral and written communication		1,2,3	A,C
Correct Diction and use of correct articulation		1,2,3	A,C
Learning to use correct breathing and voice		1,2,3	A,C
Learning ways to cope with Stress and Anger control and applying negotiation techniques in the light of all the information learned		1,2,3	A,C

Course Flow

COURSE CONTENT
Week	Topics	Study Materials
1	Introduction to the course and explanation of the topics to be covered and general information about the course
2	What is Communication? How does Effective Communication take place? Nonverbal communication with Body Language.
3	What is verbal communication? How does an effective verbal communication take place?
4	What is Breath? What are Breathing Techniques? How is diaphragmatic breathing used?
5	What is sound? How is it formed and how does correct sound reproduction take place?
6	Diction and Articulation studies
7	Diction and Articulation studies
8	Midterm
9	What is Stress? How is it managed?
10	How does Anger Management work? Locus of control in Anger Management
11	Breathing Techniques for Stress Management and Anger Control
12	Negotiation Techniques
13	Persuasion and emotion control in negotiation
14	Conclusion and Review
15	Final

Recommended Sources

RECOMMENDED SOURCES

Textbook

Kottler, J. A., & Chen, D. D. (2011). Stress management and prevention: applications to everyday life. Routledge.)

Additional Resources

What is communication, TK Gamble, M Gamble (2013)

Communication, K Backet, W Pay, S Korea,- F., Pay, A., Financial, A., (2017)

Mindfulness-based stres reduction for stress management in healthy people: a review and meta-analysis, A Chiesa, A Serretti- The Journal of alternative and complemantary (2009)

Material Sharing

MATERIAL SHARING
Documents
Assignments	Presantations will be evaluate as final examination
Exams	Mid-term, Final Examination

Assessment

ASSESSMENT
IN-TERM STUDIES	NUMBER	PERCENTAGE
Mid-term	1	30
Presentation	2	40
Quizzes	1	30
CONTRIBUTION OF FINAL EXAMINATION TO OVERALL GRADE		40
CONTRIBUTION OF IN-TERM STUDIES TO OVERALL GRADE		60
Total		100

Course’s Contribution to Program

COURSE'S CONTRIBUTION TO PROGRAM
No	Program Learning Outcomes	Contribution
No	Program Learning Outcomes	1	2	3	4	5
1	They have information about the program and learn what effective communication elements are to be used in the professional world.					X
2	By learning how important the communication, which she uses in daily life but of which she has no awareness, is actually and that it is a technique, she learns the bodily movements related to nonverbal communication and what they mean.			X
3	Learns the dynamics of how verbal communication should be.					X
4	She learns how to take the right breath, which will help her a lot both for human health and communication.					X
5	Learns how to produce sound, which is indispensable for communication, and how to use the right sound.					X
6	Learns how a correct diction should be.			X
7	Gains experience by working on diction and learns the correct articulation of words.					X
8	Reinforces the studies related to diction and articulation and passes to the use phase in daily life.				X
9	Learns what stress is, what it is not, and how to manage it.					X
10	Learns the techniques of how Anger Control can be.				X
11	Learns breathing techniques and its importance in both stress management and anger control.					X
12	Learns negotiation techniques, which are an important factor in communication.				X
13	Learns persuasion and emotion control in negotiation				X
14	Experiences being able to negotiate with the work done in the classroom			X
15	He/she performs effective communication examples and gains experience by making a presentation in the classroom about all he/she has learned.			X

ECTS

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
Activities	Quantity	Duration (Hour)	Total Workload (Hour)
Course Duration (Including the exam week: 15x Total course hours)	15	3	45
Hours for off-the-classroom study (Pre-study, practice)	15	6	90
Mid-terms	2	3	6
Presentation	2	3	6
Final examination	1	3	3
Total Work Load			150
Total Work Load / 25 (h)			6
ECTS Credit of the Course			6

None

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