Course Language:
İngilizce
Course Objectives:
Providing basic information in line with the developments in the field of urban logistics and eliminating information deficiencies.
Course Content:
In this course, the urban logistics process, developments and innovations in e-commerce logistics, marketing, sales, retailer, customer service, governance methods, customs and finance will be discussed.
Course Methodology:
1: Lecture, 2: Question-Answer, 3: Discussion, 4: Simulation, 5: Case Study
Course Evaluation Methods:
A: Exam, B: Presentation, C: Homework, D: Project, E: Laboratory
Vertical Tabs
Course Learning Outcomes
| Outputs of the Course |
Methods of Learning | Methods of Performance Measurement |
| 1. In this course, students learn urban logistics managements. | 1, 3, 4 | A, C |
| 2. In this course, students learn urban logistics IT technologies. | 1, 3 | A |
| 3. In this course, students manage last-mile-delivery and e-commerce logistics operations. | 1, 2, 3 | A |
| 4. In this course, students learn about sales, sales instruments, retail | 1, 2, 4 | A |
Course Flow
| TOPICS TO BE COVERED | ||
| Week | Topics | Preparations |
| 1 | The aim of the course: Business Background and Organizational Structure of the DHL Company | 1 Hour |
| 2 | Urban Logistic Management | 1 Hour |
| 3 | The E-Commerce World and urban Logistics | 1 Hour |
| 4 | Marketing and Institutional Communications | 1 Hour |
| 5 | Sales | 1 Hour |
| 6 | Sales - Sales Instruments – Retail | 1 Hour |
| 7 | Customer Services and last-mile-delivery | 1 Hour |
| 8 | Midterm Exam | 1 Hour |
| 9 | Cont.Improvement First Choice, Quality Approach, and Presenting of Governance Method. | 1 Hour |
| 10 | IS&T | 1 Hour |
| 11 | Sustainability | 1 Hour |
| 12 | Customs | 1 Hour |
| 13 | Finance | 1 Hour |
| 14 | HR | 1 Hour |
| 15 | Final Exam | 2 Hours |
Recommended Sources
| SOURCES |
| Textbook DHL documents |
| Other Sources -Theory documents |
Material Sharing
| MATERIALS | |
| Documents | Course Notes |
| Homework | - |
| Exams | Midterm Exam, Final Exam |
Assessment
| EVALUATION SYSTEM | ||
| SEMESTER STUDIES | NR | SHARE (%) |
| Midterm | 1 | 50 |
| Homework | 1 | 50 |
| Total | 100 | |
| Contribution of Final Exam | 60 | |
| Contribution of Midterm Exam | 40 | |
| Total | 100 | |
Course’s Contribution to Program
| CONTRIBUTION OF THE COURSE TO PROGRAM OUTCOMES | ||||||
| No |
Program Learning Outcomes |
Contribution | ||||
| 1 | 2 | 3 | 4 | 5 | ||
| 1 | To have sufficient knowledge in basic courses such as mathematics, economics, statistics, Turkish language and history of revolution; to gain the ability to apply the knowledge learned in the logistics businesses | X |
||||
| 2 | To know what to do about supply chain operations, storage and distribution management in domestic and multinational enterprises, to make the organization and necessary analysis, and to propose plans and strategies. | X |
||||
| 3 | To have a command of a chosen second foreign language with the competence to maintain international relations and to follow current and developing trends | X |
||||
| 4 | To have sufficient level of legal and legislative knowledge in order to carry out logistics and transportation processes with social responsibility awareness and ethical values | X |
||||
| 5 | To manage logistics processes in accordance with professional and ethical values, and in a socially sensitive way | X |
||||
| 6 | To have knowledge about financial management by organizing the flow of goods and services in the supply chain | X |
||||
| 7 | To use information systems and technologies used in supply chain management by using basic information technologies | X |
||||
| 8 | To have knowledge about smart systems and industry 4.0 management in supply chain management | X |
||||
| No |
Program Learning Outcomes |
Contribution | ||||
| 1 | 2 | 3 | 4 | 5 | ||
| 9 | To identify the problems with quantitative methods and to find solutions with analytical decision making methods | X |
||||
| 10 | To carry out a research in the field of logistics in accordance with the stages of the scientific research process | X |
||||
| 11 | To work in harmony with team members on professional issues, to find solutions to problems, to take responsibility | X |
||||
| 12 | To prepare and to carry out a project or study according to project deadlines | X | ||||
| 13 | To produce projects to solve current problems in logistics or to create new opportunities; sharing information with the community and colleagues on issues related to the profession | X |
||||
| 14 | To inform the relevant people and institutions on logistics-related issues, to support their thoughts with qualitative and quantitative data, and to present their solutions to problems verbally and in writing | X |
||||
| 15 | To manage social and professional relationships; to produce innovative and creative ideas and to put these ideas into practice | X |
||||
ECTS
| ECTS / WORK LOAD TABLE | |||
| Activities | Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Course Duration (Including the exam weeks: 15 x Total Course Hours) | 15 | 3 | 45 |
| Out-of-Class Study Time (Pre-Study, Practice) | 15 | 4 | 60 |
| Midterm Exam | 1 | 10 | 10 |
| Homework | 1 | 20 | 20 |
| Final Exam | 1 | 15 | 15 |
| Total Work Load | 150 | ||
| Total Work Load / 25 (h) | 6.0 | ||
| ECTS of the Course | 6 | ||
None