To provide the students with information about the importance of the revision of ISO 9001 which ensures added value to the activities of the organizations and enables to increase the performance consistently.
ISO 9001:2015 Quality Management System Standard based on principles of customer orientation, leadership, employee participation, process approach, improvement, evidence based decision making, relationship management, customer satisfaction and ensuring valid legal requirements.
Vertical Tabs
Course Learning Outcomes
| Learning Outcomes |
Program Learning
Outcomes |
Teaching Methods | Assessment Methods |
| Quality Concepts and Principles: Students should understand the fundamental concepts and principles of quality management. They should have a broad knowledge of quality management approaches, processes, and quality control techniques. | 2,4,6,8 | 1,2,3 | A, B, D |
| Implementation of Quality Management Systems: Students should learn how quality management systems are implemented in different industries. They should have practical knowledge of the requirements of standards such as ISO 9001 and how these requirements are applied in organizations. | 3,5,8 | 1,2,3,12 | A, B, D |
| Quality Assessment and Improvement: Students should understand the methods and tools used to assess quality performance. They should also grasp the principles of continuous improvement and be able to apply them. | 6,7,8,10 | 1,2,3,12 | A, B, D |
| Application Skills in Quality Management: Students should develop skills in creating, implementing, and managing a quality management system. This should include the ability to conduct internal audits, manage the documentation process, and propagate a culture of quality within the organization. | 5,7,8,9 | 1,2,3,12 | A, B, D |
Course Flow
| COURSE CONTENT | ||
| Week | Topics | Study Materials |
| 1 |
Quality Concepts, Elements and History |
|
| 2 |
Standard and Standardization |
|
| 3 |
ISO 9000 Standards Series |
|
| 4 | ISO 9001: 2015 Standard Timeline |
|
| 5 |
Comparison Table (ISO 9001: 2008 and ISO 9001: 2015) |
|
| 6 |
Quality Management Principles |
|
| 7 |
ISO 9001: 2015 QMS Terms |
|
| 8 |
Headlines |
|
| 9 |
Standard Items |
|
|
10 |
Midterm Exam |
|
|
11 |
Total Quality Management |
|
|
12 |
Preparation Phases and Documents of Registered Companies |
|
|
13 |
Preparation Phases and Documents of Non-registered Companies |
|
|
14 |
Case Study |
|
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15 |
Review |
|
|
16 |
Final Exam |
|
Recommended Sources
| RECOMMENDED SOURCES | |
| Textbook |
KalDer resources and case studies |
| Additional Resources | Will be shared by the instructor. |
Material Sharing
| MATERIAL SHARING | |
| Documents | Will be shared by the instructor and KalDer |
| Assignments | Analysis and results of case studies |
| Exams | 1 Mid-term, 1 Final |
Assessment
| ASSESSMENT | ||
| IN-TERM STUDIES | NUMBER | PERCENTAGE |
| Mid-term | 1 | 30 |
| Case Studies and Projects | 2 | 20 |
| Class Participation | 16 | 10 |
| Final | 1 | 40 |
| Total | 100 | |
| CONTRIBUTION OF FINAL EXAMINATION TO OVERALL GRADE | 40 | |
| CONTRIBUTION OF IN-TERM STUDIES TO OVERALL GRADE | 60 | |
| Total | 100 | |
Course’s Contribution to Program
| COURSE'S CONTRIBUTION TO PROGRAM | |||||||
| No | Program Learning Outcomes | Contribution | |||||
| 1 | 2 | 3 | 4 | 5 | |||
| 1 | Will be able to describe all the concepts related to business functions. | X | |||||
| 2 | Will be able to use the theoretical and practical knowledge gained in the field of business administration. | X | |||||
| 3 | Will be able to explain concepts, ideas and cases with scientific methods, interpret and evaluate qualitative and quantitative data, define problems and develop solutions. | X | |||||
| 4 | Will be able to use various communication channels effectively in business life. | X | |||||
| 5 | Will be able to demonstrate ethical values. | X | |||||
| 6 | Will be able to demonstrate an understanding of social responsibility and active citizenship. | X | |||||
| 7 | Will be able to evaluate the acquired knowledge and skills with a critical approach. | X | |||||
| 8 | Will be able to interpret quality management and processes, environmental protection, occupational safety and sustainability. | X | |||||
| 9 | Will be able to work effectively in the team and takes initiative for the success of the team. | X | |||||
| 10 | Will be able to manage and defend diversity. | X | |||||
ECTS
| ECTS ALLOCATION BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION | |||
| Activities | Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Course Duration (Including the exam week: 16x Total course hours) | 16 | 3 | 48 |
| Hours for off-the-classroom study (Pre-study, practice) | 16 | 5 | 80 |
| Case Studies and Projects | 2 | 5 | 10 |
| Mid-term | 1 | 5 | 5 |
| Final | 1 | 5 | 5 |
| Total Work Load | 148 | ||
| Total Work Load / 25 (h) | 5.92 | ||
| ECTS Credit of the Course | 6 | ||